How do I return something to Test Yourself at Home?
Your complete satisfaction is our goal. You may return any item shipped by testyourselfathome.com for a full refund for the cost of item (excludes freight), keeping the following in mind:
- Item was shipped in error.
- Item is returned to us in new condition with original packaging and accessories
You should return the item to us within 10 days of receipt with a copy of your original invoice. We'll also provide a refund of all shipping charges including free return shipping if your return item is a result of our error. In other cases, a return postage fee will apply.
If you do not have any questions regarding your return, simply email us at the address below to received our return address:
If you have questions about a return please call us at 1-888-882-7739. Once your return has been received, a credit or refund will be issued within 15 days and an e-mail confirmation will be sent.
If you have any questions regarding your return, please send e-mail to Customer Care at firstname.lastname@example.org. In your e-mail, include your order number and the reason you want to return each item (choose one of the following):
"M" - Received an item that was not ordered
"Q" - Item was damaged, defective, or missing parts
"T" - Item did not arrive in time
"O" - Other (please describe)
A Customer Care specialist will reply to your message and, if necessary, send you shipping instructions for returning the item(s).